System Inserts Duplicate Records To CSTB_CUSTACSEQ While Endorsing TD
(Doc ID 2695641.1)
Last updated on OCTOBER 21, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.83.03.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.83.03.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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The threads in the following tables CSTB_CUSTACSEQ.seq_no and ICTB_ACC_PR.process are supposed to be the same to preserve data integrity and avoid problems in EOD processes.
After endorsing a TD this is failing.
EXPECTED BEHAVIOR
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Data integrity of the tables CSTB_CUSTACSEQ.seq_no and ICTB_ACC_PR.process should be preserved during TD endorsement .
STEPS
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The issue can be reproduced at will with the following steps:
1.TD endorsement done in any sequence number different to 1 through gateway.
2.Investigate the tables for data integrity
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, probability of EOD issues are high.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |