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Account Statement PDF Displays Cyrillic Character As # (Doc ID 2696165.1)

Last updated on AUGUST 04, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------------
PDF for account statement showing cyrillic character as #

EXPECTED BEHAVIOR
---------------------------------
PDF for account statement should display cyrillic character.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with retail user.
2. Navigate to "Accounts->View statement"
3. Apply filter to view statement.
4. Click on "Download" button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to view cyrillic character in PDF.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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