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Even Password "Popup" Is Disabled, Password Combination Popup Is Visible For Account Statement PDF. (Doc ID 2696244.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version and later
Information in this document applies to any platform.


When attempting to download the account statement in PDF format , after disabling the password for PDF
the following error occurs.

Pop up of Password Combination appears.

The issue can be reproduced at will with the following steps:
1. From the database , Remove the password for PDF statement.
2. Login into an application with retail user
3. Navigate to view account statement
4. Click on 'download'


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