CI:Settlement Amount Mismatch : Waiver of Component Causing Mismatch (Doc ID 2697343.1)

Last updated on AUGUST 08, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Loan accounting entries are not posted in order.

EXPECTED BEHAVIOR
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The liquidation amount from the settlement account should be as per the paid amount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Take a loan where the status change has happened.
2. Perform the payment on the same status to move the account to normal status.
3. Verify the accounting entries posted.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot verify the GL balances as the settled amount is not in order.

Changes

Cause

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