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Internet Explorer Compatibility Issue -Version-11.X (Doc ID 2697999.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

Issue observed while accessing the application on Internet Explorer.

1. In IE v11.0, after loading the URL it gives error - "Oop! something went wrong. The page will not reload".
2. In IE v11.9, the application is launching properly and allows the users to login, but when it comes to the first-time login it shows blank screen rather the T&C Page.

ERROR
-----------------------

Oop! something went wrong. The page will not reload.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX & See the DashBoard,


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see dashboard after login.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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