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System Is Not propagating the rate code change done in home branch to other active branches (Doc ID 2698016.1)

Last updated on AUGUST 08, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
System is not updating floating rates at branch level


Bank is facing issue with rate code values on LIVE. Values of rate codes have been updated at head office level but system is not reflecting that change at branch level. Now when user is booking loan, system is not populating resolved value using newly updated rates because rates are not updated at branch level. System is picking old rate code value.
Nature of issue is very critical and needs to be resolved on urgent basis. Bank is unable to book new loans due to this issue. Request you to resolve it on highest priority.


EXPECTED BEHAVIOR
-----------------------
Bank should resolve the rate for all the branches.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Resolve the rate at head office level
2. Check whether the changes are propagated to the branch level.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed further.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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