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Unable To Post Master Account Based Payment When Excess On Master But Not On Associated Account (Doc ID 2698419.1)

Last updated on AUGUST 12, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Unable to Post master Account Based Payment when Excess on master but not on Associated Account

Whenever there is Credit on the Master account and greater than zero outstanding balance on Associated Account. User unable to post Master Account Based payment and control total doesn't match with total amount.

EXPECTED BEHAVIOR
-----------------------
System should distribute outstanding amount on Associated (Dues) Account.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a master account with associate accounts.
2. Have some credit on the Master account and balance on the associated accounts.
3. Try post master account based payment and check for any possible errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot distribute outstanding amount on Associated (Dues) Account and post master account payment.

Cause

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In this Document
Symptoms
Cause
Solution


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