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System Not Charge Dormant Fee For Saving Has Block Amount (Doc ID 2698466.1)

Last updated on AUGUST 17, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
System not charging the dormancy fee for few accounts.

EXPECTED BEHAVIOR
-----------------------
System should calculate dormancy fee for accounts which are dormant.

STEPS
-----------------------
The issue cannot be reproduced at will as it occurs only for few accounts.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot charge dormancy fees for few accounts.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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