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Allow Only English Alphabets and Numerals While Changing the User Id. (Doc ID 2699652.1)

Last updated on AUGUST 12, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.2 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
'User id' field is accepting non-English alphabets and numerals as well (For e.g Arabic, German etc).

EXPECTED BEHAVIOR
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User id field should accept only English alphabets (a-z, A-Z) and numerals (0-9) and special characters which are allowed in the password policy.

STEPS
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1.Login to the Internet Banking application as retail/corporate/admin user.
2.a If retail/corporate user then navigate to Customer Services -> Self Services -> Preferences.
2.b If admin user then navigate to User Management -> Modify User.
3.Enter user id having alphabets/numerals outside English language, e.g - Ö , ٨, ٩
4. The non-English characters will get accepted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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