Credit Balance Is Getting Created When Lease Account Is Terminated And Then Charged Off
(Doc ID 2699760.1)
Last updated on AUGUST 12, 2020
Applies to:
Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.8.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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Credit balance is getting created when Lease account is Terminated and then Charged Off.
EXPECTED BEHAVIOR
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Credit balance should get created for lease account after termination and charge off.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the lease account which got migrated/on boarded.
2. Terminate the lease account and check for the balances.
3. Post a charge off on account and check the balances in which a credit balance getting created which should not get created.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot terminate and charge off an lease account
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |