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PXDCANMM: Inbound Cancel :: Txn shows from different Branch than logged in branch. (Doc ID 2700085.1)

Last updated on AUGUST 14, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
--------------
Inbound Cancel, in PXDCANMM,Transaction references are from different branch than logged in branch

Actual- In manual match window 001 branch ref# are getting populated for 003 branch and vice versa


EXPECTED BEHAVIOR
-----------------------
In manual match window 001 branch ref# should not be populated for 003 branch and vice versa

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to PXSICLBR in 003 branch
2. Click on a unmatched record and perform a manual match
3. Check the transactions, LOV populates 001 branch references instead of 003 branch

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot identify transaction branch.

Cause

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In this Document
Symptoms
Cause
Solution


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