PXDCANMM: Inbound Cancel :: Txn shows from different Branch than logged in branch.
(Doc ID 2700085.1)
Last updated on JUNE 22, 2021
Applies to:
Oracle Banking Payments - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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Inbound Cancel, in PXDCANMM,Transaction references are from different branch than logged in branch
Actual- In manual match window 001 branch ref# are getting populated for 003 branch and vice versa
EXPECTED BEHAVIOR
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In manual match window 001 branch ref# should not be populated for 003 branch and vice versa
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to PXSICLBR in 003 branch
2. Click on a unmatched record and perform a manual match
3. Check the transactions, LOV populates 001 branch references instead of 003 branch
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot identify transaction branch.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |