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Error "System cannot process the request currently. Please try later." Is Observed on Click of Verify Button after Entering the BIC Code While Adding a Domestic Payee for SEPA (Doc ID 2700093.1)

Last updated on AUGUST 13, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to add a domestic payee for SEPA, after entering the BIC code and clicking the verify button,
the following error occurs.

ERROR
-----------------------
System cannot process the request currently. Please try later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to OBDX application
2. Navigate to Payments-->Manage Payees-->Add Payee
3. Select Account type as Domestic, input the required BIC code and verify

Cause

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In this Document
Symptoms
Cause
Solution


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