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Trace File is not Generated for a User Session to analyze front end performance issues (Doc ID 2700161.1)

Last updated on AUGUST 15, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Trace file is generated with SYSTEM IP hence trace for a particular User session cannot be taken for analysis

EXPECTED BEHAVIOR
-----------------------
SYSTEM should generate trace file for a User session

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable trace for a Session
2. Login to application and perform any operation like Account Query
3. Verify if trace file is generated for the User operation

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, trace file cannot be analyzed for performance issue faced on a particular operation

Cause

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In this Document
Symptoms
Cause
Solution
References


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