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OBVAM - Blank Menu Items are found under Virtual Account Management - Customer Tab launching Blank screens (Doc ID 2700163.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle Banking Virtual Account Management - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Blank Menu Items are listed Under Virtual Account Management - Customer tab

EXPECTED BEHAVIOR
-----------------------
Bank expects Menu items to be displayed with clear description to do required maintenance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Menu from Virtual Account Management - Customer
2. Check if any Blank Menu items are listed
3. Click on any of the Blank menu and check

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Screen shows Blank Menu items which are not clear for User for performing necessary maintenance

Cause

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In this Document
Symptoms
Cause
Solution
References


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