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System Generating Mock Statement For Customer With Stop Corr = Y (Doc ID 2700460.1)

Last updated on AUGUST 18, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

System generating Mock Statement for Customer with Stop Corr = Y

EXPECTED BEHAVIOR
-----------------------

System should not generate mock statement for accounts where primary customer's stop correspondence indicator as "Y".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an active account
2. Post non monetary transaction "CUSTOMER STOP CORRESPONDENCE"
3. Run the batch TXNMDT_BJ_100_01 and verify whether statement is getting generated or not.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, customer is receiving statements even though he opted out(Stop correspondence=Y). Impacts customer relationship

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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