My Oracle Support Banner

NOT all transactions are getting displayed for CASA Account View Statement (Doc ID 2700671.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------------
CASA account activity does not display more then 50 records when searched with date range

EXPECTED BEHAVIOR
-----------------------
System should display all records for CASA account those are applicable for date search range

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon to OBDX as Customer
2. click on CASA account view Statement
3. search for Date range for list of transactions
4. only 1st 50 records are getting displayed not all Transactions are displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view all Transactions in account activity for date range search

Changes

 No Changes are made in environment, product, account and Hardware that will trigger the problem

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.