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Incoming Credit Transaction Not Showing In Repair Queue If Customer Account Number Is Wrong (Doc ID 2701435.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms


Incoming credit transaction not showing in repair queue if customer account number is wrong

OBPM recieved incoming credit transaction from Ylink (third party) in JMS queue. The message is parsed in custom layer and transaction request is formed and base functionality for booking transaction happens. The customer number in the incoming message is wrong.


  In PHDIVIEW , the transaction shows as exception and queue shows as repair queue. But in PQSREPQU the record is not available.
 

EXPECTED BEHAVIOR
-----------------------
Transaction should be moved to repair queue and user should be able to manually cancel it in repair queue .

Cause

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In this Document
Symptoms
Cause
Solution


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