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'Invalid Password' Error Is Coming On Setting Up The Alternate Login On IOS (Doc ID 2701500.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to input a password at the time of setting up the Alternate Login options ,
the following error occurs.

ERROR
-----------------------
"Invalid Password" at the time of verify user.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up Alternate Login with PIN.
2. After log in, go to Account Settings > My Preference
3. Click Security & Login.
4. Click Manage Touch ID
5. Input password
6. Shows 'Invalid Password' error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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