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OTP Authentication Not Working For Credit Card Activation (Doc ID 2702773.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Activation credit card option is working perfectly. However, if OTP is enabled via task aspect, it doesn't prompt to OTP screen.

EXPECTED BEHAVIOR
-----------------------
If OTP is enabled for Activation credit card option, then it redirect to OTP screen before activating the credit card.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail/corporate user.
2. Try to activate the credit card.
3. It will not prompt even OTP is enabled for this transaction via transaction aspect.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not prompted to OTP screen while activating the credit card.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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