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Loan Origination Error "Application Already In Progress" (Doc ID 2702800.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


When attempting to loan origination with partial save, and again try new loan origination
the following error occurs.

ERROR
-----------------------
 "One or more than one submission already present in draft."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Begin a loan origination, log in and partially fill in the form and select "Save for later"
2.Log out
3.Attempt to start a new loan origination.
4.Login as prompted
5.Receive error "Application already in progress"
6.Log out
7.Select "Track application" from side menu
8.Login as prompted

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to proceed with partially saved/draft loan origination application.

Changes

 Cause of Issue is code bug.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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