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Unable To Save Arabic Title In OBDX Database (Doc ID 2702802.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms



When attempting to create new user, the following error occurs.

ERROR
-----------------------
System cannot process your request currently. Please try later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Admin user
2. Create a new user with Arabic title in name.
3. There will be generic error message on screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin users are not able to create new users with Arabic title having char more than 10.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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