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Access Denied Error Occurs When Attempted To Open Upcoming Payment Inquiry Screen. (Doc ID 2703268.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Upcoming Payments Inquiry page,
the following error occurs.

ERROR
-----------------------
Access denied.User does not have permission to perform this action.
Access denied.
Virtual accounts rest call is showing 403 status.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application Retail User(issue in both Retail and Corporate)
2. Click on toggle menu navigate to Payments --> Payments & Transfer --> Inquiries --> Upcoming payment inquiry
3. Access denied error occurs.


Cause

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In this Document
Symptoms
Cause
Solution
References


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