Not Able To Modify Retail Users on User Management Screen
(Doc ID 2704010.1)
Last updated on AUGUST 27, 2020
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
When attempting to modify users through admin,
the following error occurs.
ERROR
-----------------------
System is not able to process your request currently. please try later.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with admin user.
2. Modify the problematic user.
3. there is an error.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, admin users are unable to modify the users.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |