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Not Able To Modify Retail Users on User Management Screen (Doc ID 2704010.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


When attempting to modify users through admin,
the following error occurs.

ERROR
-----------------------
System is not able to process your request currently. please try later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with admin user.
2. Modify the problematic user.
3. there is an error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin users are unable to modify the users.

Cause

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In this Document
Symptoms
Cause
Solution


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