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Multiple Alerts Being Sent For Joint Account Holders (Doc ID 2704239.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Multiple alerts being sent for customer having joint account holders.

EXPECTED BEHAVIOR
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Alerts should be sent based on number of funds transfer initiated by a particular customer and not based of no of account holders for a customer in case of joint accounts.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into application with a user who has the joint account.
2. Initiate International Fund transfer.
3. Check for the number of times alerts generated on screen to the user.

Cause

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In this Document
Symptoms
Cause
Solution
References


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