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Populate Account Button In Payment Screen Not Enabled For Master Account Payments: UIX_CUSTOMER_BASED_PMT_IND & UIX_MASTER_ACC_BASED_PMT_IND (Doc ID 2704298.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Populate account button in Payment screen not enabled for master account payments to distribute payments among master and associate accounts.

System parameter UIX_CUSTOMER_BASED_PMT_IND = N & UIX_MASTER_ACC_BASED_PMT_IND = Y.

EXPECTED BEHAVIOR
-----------------------

User should be able distribute payment among master and associated account. .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.System parameter UIX_CUSTOMER_BASED_PMT_IND = N & UIX_MASTER_ACC_BASED_PMT_IND =Y, Populate account button should be enabled to distribute payments between master account and associated account in Payments screen.

2.System parameter UIX_CUSTOMER_BASED_PMT_IND = Y & UIX_MASTER_ACC_BASED_PMT_IND =N, Populate account button should be enabled to distribute payments between for customer accounts. 

3.System parameter UIX_CUSTOMER_BASED_PMT_IND = Y & UIX_MASTER_ACC_BASED_PMT_IND =Y, Populate account button should be enabled to distribute payments between customer/master accounts based on the value entered in the customer number or master account field.

4. System parameter UIX_CUSTOMER_BASED_PMT_IND = N & UIX_MASTER_ACC_BASED_PMT_IND =N, Populate account button is not displayed 

5. Go to Customer Service. 

6. Select an account which is a master account and has associated accounts linked to it

7. Select payment screen to populate the payments among master and associated account.

8. Populate account button should be visible and enabled to distribute payments between master account and associated account based on the system parameter configured

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot process payments through master accounts for associated accounts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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