system validates DDCHANGE_OVERRIDE not posting the transaction when ACC_DLQ_DAYS >ACC_DLQ_GRACE_DAYS. Line of credit account (Doc ID 2704384.1)

Last updated on AUGUST 26, 2020

Applies to:

Symptoms

Post a Due Date Change override for a Line of account. System does not allow posting due date change override transaction. system is not allowing when delinquency days greater than delinquency grace days

ERROR
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Account is not current. Due Date change is not allowed


STEPS
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The issue can be reproduced at will with the following steps:

1.Create a Line of credit account with delinquency days > delinquency grace days

2.Post a Due date change transaction on the account

3.Check whether transaction posted successfully

4.Post a Due date change override transaction on the account

5.Check whether system posts the transaction successfully

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users could not post a Due Date change override transaction on line accounts when delinquency days > delinquency grace days.

Changes

Cause

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