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My Approved List Transaction Count Mismatch (Doc ID 2704462.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

On : 18.1.0.0.0 version,

ACTUAL BEHAVIOR
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My Approved List count for checker is not matching the actual Transactions pending

EXPECTED BEHAVIOR
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Count on the My Approved List Tab should match the numbers of transactions in the list 

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Simulation STEPS
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The issue can be reproduced at will with the following steps:
1. Go to approver dashboard
2. go to My Approved List
3. Check the count in my Appoved list widget say 0 now
4. Search by Date for transactions approved by user .
5. Search results into List of Transactions .. but the COUNT on the header is
not changed , it remains 0 .


Changes

 No change to Product 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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