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After Selecting Favouring Value from Dropdown Available on 'Issue Demand Drafts' Transaction, the Selected Payee Details Are Not Displayed and the Dropdown Values Also Get Cleared. (Doc ID 2705627.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When retail user issues demand draft, on selecting Favouring value from drop down list the payee details are not displayed and dropdown values also get cleared.


EXPECTED BEHAVIOR
-----------------------
On selecting Favoring/Payee from drop down list ,selected value should be displayed along with respective field data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Retail user credentials.
2. Toggle menu > Payments > Payments and Transfers > Issue Demand Drafts.
OR
Dashboard > Payments menu > Issue Demand Drafts.
3. Select Favouring from the drop down value > Selected payee details are not displayed and dropdown values also get cleared.

Cause

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In this Document
Symptoms
Cause
Solution
References


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