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Customer Details Missing Inside Customer Tab Of KYC_OB Case (Doc ID 2706055.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer details are missing for the case id in customer tab. Issue is in the initiate OnBoarding request where these customer from OB is not visible in the customer tab.

Cause

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In this Document
Symptoms
Cause
Solution


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