My Oracle Support Banner

Corporate User is Unable to See All Transactions Activities in Account Statement. (Doc ID 2706621.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Corporate User is unable to View all transaction activities in Transaction history.
 

EXPECTED BEHAVIOR
-----------------------
All transactions should be displayed in the Transaction History screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with a customer having more than 200 transactions in one month.
2. From the dashboard click on the account number.
3. click on search button from transactions page and search for the date range.
4. All the transactions for that particular month should be displayed but only 50 transactions can be seen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.