My Oracle Support Banner

Account Is Marked As VOID But ACH Still Shows ACTIVE (Doc ID 2706909.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Account is marked as VOID but ACH still shows ACTIVE

EXPECTED BEHAVIOR
-----------------------
System should update the ACH status when account is VOIDED

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure ACH on an account
2. VOID an account
3. Verify the status of ACH record

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system incorrectly processing ACH for VOIDED account

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.