Unable To Add Collateral In Existing Pool due to the system error Failed to Modify the Record ST-SAVE-008 (Doc ID 2707094.1)

Last updated on JULY 26, 2021

Applies to:

Symptoms

Unable to add collateral in existing pool


System is not allowing to add collateral in existing pool POOL1 of liability 000674506. While adding collateral, system is throwing error:
Failed to Modify the Record ST-SAVE-008




ERROR
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ST-SAVE-008



STEPS
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The issue can be reproduced at will with the following steps:
1. Try to add the reported collateral into an already existing collateral pool
2. Check whether the issue occurs.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed further with the transaction.

Changes

Cause

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