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After Logout Alternate Login Option Not Visible On Login Screen In Patchset 18.3.5.0 (Doc ID 2707522.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In Android phone and iPhone the options of alternate login such as: "Login with Fingerprint" / "Login with Pin" are not visible on the login screen after the user logs out.

EXPECTED BEHAVIOR
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Options of alternate login should be visible on the login screen which is displayed after the user logs out.

Reproduced Steps:
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1. In the Login page, enter credentials
2. Select Alternate Login
3. Tap "Login"
4. Select "Pattern"
5. Enter Pattern - Reconfirm Pattern
6. User can log in app successfully
7. User can see the dashboard
8. Press Logout
9. There is no option available for "login with Pattern"

Cause

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In this Document
Symptoms
Cause
Solution
References


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