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Application Displays Information Message As An Error Message. (Doc ID 2708263.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Application displays information message as an error message.


EXPECTED BEHAVIOR
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Application should display information as information message.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with corporate user.
2. Navigate to "Accounts->Loan & Finances->Overview"
3. On Dashboard, click on loan account.
4. "Activity not available for the specified period" message is displayed as error instead of information.

Note:- Make sure, logged in user is not having any specified activity for loan account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, wrong interpretation of message is displayed to user.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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