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Unable To Modify Biller On Mobile Devices (Doc ID 2708288.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Biller details are not editable for mobile device users.


ERROR
-----------------------
Uncaught type error: i.closeModel is not a function.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Navigate to Dashboard > Toggle Menu > Bill Payments > Bills > Manage Billers
3. Select Biller.
4. Select "Edit/View" option from sub menu


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, mobile user is not able to modify biller details.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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