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Change Password Screen Doesn't Show Error Message For Mobile Users. (Doc ID 2708290.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
-----------------------------
For Mobile devices, below behavior is not same with web browser.
1) While changing password, when new password is entered and new password is not compliant with password policy then application doesn't show any error message.

EXPECTED BEHAVIOR
-------------------------
For Mobile devices, below behavior should be same with web browser.
1) While changing password, when new password is entered and new password is not compliant with password policy then application should display error message.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user with mobile view/mobile device.
2. Navigate to "Account Settings-> Change Password"
3. Enter new password which is not compliant with password policy.
4. Error is not displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to set new password.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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