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Transaction Details Which Are Approved By The Corporate Approver Are Not Appearing In "My Approved List" Section For Mobile Device. (Doc ID 2708306.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------
Transaction details which are approved by the Corporate approver are not appearing in "My Approved List" section for mobile device.

EXPECTED BEHAVIOR
---------------------------
Transaction details which are approved by the Corporate approver should be appear in "My Approved List" section for mobile device.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Corporate Checker
2. Select the current viewer as approver
3. Navigate the My Approved List in the Dashboard
4. Click on "Counter" link
5. Transaction details are not available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Corporate approver cannot view approved transaction details.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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