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After Disable Channel Or Locked User Able To Login Using Alternate Login Options (Doc ID 2708351.1)

Last updated on SEPTEMBER 07, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After disabling channel access or set locked for any user, the already login user with alternate login option is still able to login using 'login with pin' or 'login with pattern' or 'login with fingerprint' this link through the mobile app.

EXPECTED BEHAVIOR
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Once the channel access is disabled or user locked, the user should not be able to login through any mode.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login using the alternate options in the OBDX application.
2. Logout from the application.
3. Disable the channel access through Bank Admin.
4. Login with alternate login link e.g Login with a PIN, Login with Pattern, and Login with Fingerprint.
5. Login is successful.
6. Same procedure for the locked users from Bank Admin.

Cause

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In this Document
Symptoms
Cause
Solution
References


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