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When User Profile is downloaded from my profile screen,file gets downloaded with no contents. (Doc ID 2708406.1)

Last updated on SEPTEMBER 13, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When profile of user is downloaded from my profile screen,file gets downloaded with no contents.

EXPECTED BEHAVIOR
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Downloaded profile file from My Profile screen should contains user profile information.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX application as admin user.
2. Cick on the toggle menu and navigate to Account Setting->My Profile
3. Click on Download Profile,file gets downloaded with no contents.

Cause

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In this Document
Symptoms
Cause
Solution
References


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