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Bankruptcy Tab Name Under The Bankruptcy Details Does Not Match The Customer/business. (Doc ID 2708702.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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In the bankruptcy tab, the value or name under the bankruptcy details does not match the customer/business column.

Under Customer Service-> Bankruptcy-> Bankruptcy_Details:

1. Customer/Business column under Bankruptcy Table is not having value similar to the Business/Customer name.

EXPECTED BEHAVIOR
-----------------------
Application should display the customer/business column value by combining or concatenation of value in BUS_BUSINESS_NAME,CUS_FIRST_NAME || CUS_LAST_NAME and by selecting Customer Name using BUS_ID not the BKP_CUS_ID.

STEPS
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The issue can be reproduced at will with the following steps:
1.Create an account and fund it.
2. Make the account to bankrupt.
3.Check the data displayed under Under Customer Service-> Bankruptcy-> Bankruptcy_Details: it should be displayed as mentioned in the expected behavior.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the correct business name value in the Customer/Business column of Bankruptcy details.(Customer Service-> Bankruptcy-> Bankruptcy_Details).

Cause

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In this Document
Symptoms
Cause
Solution


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