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Cannot Search Clearing Transaction With FunctionID 6514 (Doc ID 2708775.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

Cannot Search Clearing Transaction with function ID 6514 failed with below error

ERROR
-----------------------
WF-2065

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1). Login with teller user to do 6514
2). Input outward cheque detail then press [pickup] and [save]. 
3). Transaction saved successfully
4). Check transaction in Workflow screen by using with FunctionID = 6514
5). It show “completed” for all transactions in total, among them 1 for CG 
6). Click on CG to see transaction detail
7). This error occurs "WF-2065 : Transaction Status Changed. Please Refresh the Task List"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search the clearing transaction with function id 6514

Cause

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In this Document
Symptoms
Cause
Solution


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