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Multiple Charges get collected on online IC Liquidation while closing the account (Doc ID 2708778.1)

Last updated on JULY 11, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

Bank has an issue with IC liquidation in Close out withdrawal for closing of customer Account means while running the IC for an Account to close and if master card product is linked with that Account the system is taking Master Card Annual Charges after for upcoming to years and this issue brings mismatch in branch.

Simulation Steps :

1. Open a Customer Account - XXXXXXXXX with initial Funding
2. Run EOD and move the System date to next working Day
3. Initiate IC Online Liquidation - ICDLIQAC - Customer Account - XXXXXXXXX'
4. Close the Customer Account - XXXXXXXXX

Cause

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In this Document
Symptoms
Cause
Solution


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