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Wallet Icon Is Not Showing, Throws Error "System Can Not Process The Request" (Doc ID 2709222.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

While launching the pre-login page wallet icon is not showing. It is throwing below error.

ERROR
-----------------------
component\home\wallet.js not found
"System can not process the request"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the pre-login page the wallet icon is not showing
2. It shows system can not process the request and in console it shows the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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