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E-Statement Subscription Shows a Message "Successfully Subscribed" On Screen but the Request Is Not Reached to Third Party Host. (Doc ID 2709870.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
E-Statement subscribed by end user shows a message "Successfully Subscribed" on OBDx Screen but the request doesn't go to the Third Party host application. 

EXPECTED BEHAVIOR
-----------------------
E-Statement Subscription request should get posted to the Third Party host for further processing and shows "Successfully Subscribed" on OBDx Screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail/Corp users
2. Go to CASA and select account
3. Click on E-statement subscription


Cause

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In this Document
Symptoms
Cause
Solution
References


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