My Oracle Support Banner

Unable To Modify Segment Based Dashboard Using Dashboard Builder. (Doc ID 2709875.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Segment based dashboard associated with retail user is not editable.

ERROR
-----------------------
Uncaught (in promise) TypeError: Cannot read property 'roles' of undefined

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Admin user
2. Create segment for Retail user.
3. Create dashboard for step 2 created segment.
4. Edit dashboard created in step 3.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin user is not able to edit segment based dashboard.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.