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Unable to purchase the bill contract (Doc ID 2710200.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-CET

When attempting to purchase the bill contract
the following error occurs.

ERROR
-----------------------
Could not get error codes


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take a bill contract which is to be purchased.
2. Ensure mismatch in the linked packing credit loan contract sequence.
3. Try to purchase the bill contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to purchase the bill contract and credit the amount to the customer account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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