Error "Invalid Username and/or Password" Is Observed When the User Tries to Login to the Mobile Application
(Doc ID 2710389.1)
Last updated on JUNE 23, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
When attempting to login via Mobile application,
the following error occurs.
ERROR
-----------------------
Invalid Username and/or Password
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch the OBDX application
2. Enter username and password
3. Click Login
The same Password works fine while login to the Internet Banking on Web Browser and Mobile Browser
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |