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Admin User Not Able To See Channel Information(Mobile,Internet) In Session Summary Screen. (Doc ID 2710517.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Channel information is not shown in the Session Summary screen

EXPECTED BEHAVIOR
-----------------------
Channel information should be shown in the Session Summary screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as Admin user.
2. Click on the toggle menu and navigate to Account Settings->Session Summary
3. Channel information is not displayed on Session Summary screen

Cause

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In this Document
Symptoms
Cause
Solution
References


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