Payments Core(PM) - Unable To Track Transaction Cancellation Request In PMSTRNCL Screen
(Doc ID 2711389.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
Oracle Banking Payments - Version 14.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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System allows to delete the cancellation request from PMSTRNCL and there is no way to track the user that created the request and authorized it.
EXPECTED BEHAVIOR
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System should allow to track the cancelled request even after deletion of cancel operation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to transaction cancellation request screen.
2. Enter host code,Select cancellation request reference number,Requested date and all necessary fields,Cancel the liquidated transaction.
3 After system allows to delete the cancellation request from PMSTRNCL,Check whether you can track cancelled request even after deletion of cancel operation.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue,Bank will loose time and have financial loss.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |