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'Available Balance' and 'Balance' of the Most Recent Transaction Are Not Same in Account Details Screen (Doc ID 2711699.1)

Last updated on SEPTEMBER 18, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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There is the balance mismatch between the 'Available Balance' field displayed in Account details section and the 'Balance' field of the most recent transaction displayed in Transactions.

EXPECTED BEHAVIOR
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Ideally as per the functionality 'Available Balance' and Transaction 'Balance' should be same.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Corporate user.
2. Navigate to Accounts -> Current and Savings -> Overview in the toggle menu.
3. Click on any Account Number hyperlink displayed under Accounts Summary.
4. Check the value of 'Available Balance' and 'Balance' under Account Details and Transactions section respectively.

Cause

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In this Document
Symptoms
Cause
Solution
References


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